Refund policy

Return & Refund Policy

We want you to love your purchase. If you are not completely satisfied, we’re here to help.

How to Request a Return

To begin a return, please contact us through the chat box on the jewelry page within 7 days of receiving your order.

Your message must include:

• Your order number
• A clear photo of the item
• The reason for your return

Our team may take up to 3 business days to respond to your request.

Return Approval

Returns must be approved before any item is sent back.
If your return is approved, you will receive return instructions.

Do not send items back without approval, as they will not be accepted.

Return Conditions

To qualify for a refund:

• The item must be unused and in its original condition
• The item must be returned in its original packaging
• The item must be shipped back promptly after approval

Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.
If approved, your refund will be processed back to your original payment method.